1. Introduction
Welcome to iCleanAll, the computer systems design and integration practice operated by Bosaa Trades Inc. This website and its associated services were developed and are maintained by Bosaa Trade, the development arm of our organization. We are committed to protecting your personal information and to being transparent about how that information is collected, used, and shared.
This Privacy Policy explains our practices in plain language. It tells you what data we gather, why we gather it, how long we keep it, and the choices you have at every stage. We encourage you to read this document carefully so that you can make informed decisions about the information you share with us.
By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the website and contact us using the details provided at the end of this document.
2. Who We Are
The entity responsible for your personal information, referred to throughout this policy as the Company, we, us, or our, is Bosaa Trades Inc. Our registered business address is 92 Arizona Dr, Brampton - L6Y 0R6, Canada (CA). We operate within the computer systems design and related services industry, providing systems architecture, integration, cloud migration, security, and managed support services.
For the purposes of applicable data protection legislation, the Company acts as a data controller where we determine the purposes and means of processing personal information. Where we process information on behalf of our business clients under a service agreement, we act as a data processor and follow the instructions of that client.
The Company operates within the broader computer systems design and related services sector, alongside professional, scientific, and technical services such as accounting, legal services, and specialized design. Our work routinely involves handling technical system data and, in limited circumstances, the personal information of our clients and the people who use their systems. We apply this policy consistently across every activity we carry out so that the same high standard of protection follows your information wherever our work takes it.
3. Scope of This Policy
This Privacy Policy applies to information we collect through this website, through email and telephone communications with our team, and through any services we provide to you. It covers visitors to our website, prospective clients, current clients, and the representatives of organizations with whom we do business.
This policy does not apply to third party websites that may be linked from our pages. When you follow a link to another site, the privacy practices of that site govern the handling of your information. We encourage you to review the privacy policy of every website you visit.
4. Information We Collect
We collect several categories of information depending on how you interact with us. We keep our collection limited to what is necessary to operate our business and provide our services.
4.1 Information you provide directly
When you complete our contact form, send us an email, speak with our team by telephone, or subscribe to our newsletter, you may provide us with your name, email address, telephone number, company name, job title, and the content of your message. This information is provided voluntarily and is used to respond to your inquiry and manage our relationship with you.
4.2 Information collected automatically
When you visit our website, our servers automatically record certain technical information. This includes your internet protocol address, browser type and version, operating system, referring website, pages viewed, and the date and time of your visit. This information helps us understand how visitors use our site and allows us to improve its performance and content.
4.3 Information from business relationships
If you engage us for services, we collect the information needed to perform that engagement. This may include billing details, contract records, project documentation, and the technical details of the systems we support on your behalf. We treat business information with the same care as any other personal information.
4.4 Information we do not intentionally collect
We do not intentionally collect special categories of personal information, such as health data, biometric data, or information revealing racial or ethnic origin, unless you provide such information voluntarily and it is directly relevant to a service we are performing for you. Where sensitive information is provided, we handle it with heightened care and use it only for the specific purpose for which it was given, and we do not retain it any longer than necessary.
5. How We Collect Information
We collect information through a variety of methods, all of which are designed to be transparent and fair. Direct collection occurs when you submit a form, send an email, or call our office. Automatic collection occurs through cookies and similar technologies as you browse the website. We may also receive information from third parties, such as business partners who refer you to us, or from publicly available sources where this is appropriate to our legitimate business interests.
We do not purchase personal information from data brokers, and we do not engage in the sale of personal information under any circumstances.
Where we obtain information from a source other than you, we take reasonable steps to confirm that the source was permitted to share it and that the information is relevant to our legitimate business purposes. We apply the same protections to that information as we do to information you provide directly.
6. How We Use Your Information
We use the information we collect for the following purposes, and we do not use it for any purpose that is incompatible with these:
- To respond to inquiries, requests for proposals, and customer service messages you send to us.
- To provide, maintain, and improve the services we deliver under our engagement with you.
- To send you information you have requested, such as our newsletter, and to allow you to unsubscribe at any time.
- To administer our website, monitor its performance, and diagnose technical problems.
- To meet our legal, accounting, and regulatory obligations.
- To protect the security and integrity of our systems and the data we hold.
Where we intend to use your information for a purpose not listed above, we will seek your consent or establish another appropriate lawful basis before doing so.
We may also use aggregated or de identified information that cannot reasonably be linked back to you for analytics, research, and the improvement of our services. This kind of information is not treated as personal information because it does not identify any individual, and it may be retained and used without restriction.
7. Legal Bases for Processing
We process personal information only where we have a lawful basis to do so. Depending on the circumstances, our processing may rely on one or more of the following grounds:
- The performance of a contract with you, or steps taken at your request before entering into a contract.
- Our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights.
- Compliance with a legal obligation to which we are subject.
- Your consent, where consent is required by law for a particular processing activity.
Where we rely on legitimate interests, we have balanced those interests against your rights and freedoms and have determined that the processing is proportionate and does not cause you undue risk. You may object to processing based on legitimate interests by contacting us.
9. Third Party Service Providers
We share information only with the third party service providers who help us operate our business. These providers include hosting companies, email delivery services, analytics tools, and payment processors. Each provider is bound by contractual obligations to protect your information and to use it only for the specific services they perform on our behalf.
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes. Where a service provider processes information outside Canada, we ensure that appropriate safeguards are in place as described in the section on international transfers.
10. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. The specific period depends on the nature of the information and the purpose for which it was collected.
In general, we keep inquiry and correspondence records for a reasonable period to respond to follow up questions, keep business records for the duration required by tax and accounting rules, and retain contractual records for as long as the relevant engagement and any applicable limitation periods continue. When information is no longer needed, we securely delete or anonymize it.
11. Data Security
We take the security of your personal information seriously and apply technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, encryption of data in transit, network monitoring, and regular review of our security practices.
While we work hard to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to responding promptly to any incident and to notifying affected individuals where required by law.
Our team members receive training on data protection and are granted access to personal information only where it is necessary for their role. Access is reviewed regularly and revoked promptly when an individual no longer requires it. We also test our own systems and processes so that weaknesses are identified and addressed before they can be exploited.
12. International Data Transfers
Our primary operations are located in Canada. Some of our service providers may process information in other countries. Where personal information is transferred across borders, we take steps to ensure that it receives an adequate level of protection, including the use of appropriate contractual safeguards.
If you are located in a jurisdiction with specific rules about cross border data transfers, those rules apply to the extent required, and we will honor your rights in accordance with applicable law.
13. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. These rights commonly include:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion of your information, subject to legal retention requirements.
- The right to restrict or object to certain processing activities.
- The right to data portability, where applicable.
- The right to withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us using the details below. We will respond to your request within the time required by law and will verify your identity before taking action.
We will not discriminate against you for exercising any of your privacy rights. If you are located in a jurisdiction with a specific privacy law, such as a Canadian province, a state in the United States, or a member country of the European Union, we will honor the rights available to you under that law. Where a request is complex or repetitive, we may charge a reasonable fee or decline to act where the law permits us to do so, and we will explain our reasons in writing.
14. Privacy for Children
Our website and services are intended for business users and are not directed to children under the age of sixteen. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that a child has provided personal information to us, please contact us immediately.
If we learn that we have collected personal information from a child without the appropriate consent, we will take steps to delete that information promptly and to ensure it is not used further.
15. Do Not Track Signals
Some web browsers offer a Do Not Track feature that sends a signal to websites indicating that you do not wish to be tracked across sites. At this time our website does not respond to Do Not Track signals in a uniform way because there is no widely accepted standard for how such signals should be interpreted.
You can, however, control tracking through your browser settings, including the ability to block cookies and to use private browsing modes. We respect those choices and will continue to evaluate our practices as industry standards evolve.
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the effective date at the top of this page and, where appropriate, provide a more prominent notice.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of the website after any changes take effect constitutes acceptance of the revised policy.
17. How to Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using the details below. We are happy to help and will respond to all reasonable inquiries promptly.
Bosaa Trades Inc.
92 Arizona Dr, Brampton - L6Y 0R6, Canada (CA)
Email: memo@icleanall.lol
Phone: +639850486523
Website: https://www.icleanall.lol